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Case Study
Emerging Technologies, Abu Dhabi, UAE
“Emerging Technologies is the first United Arab Emirates software application developer of Arabic (also available in English and Hindi) voice recognition solutions. At Emerging Technologies, we develop and deploy fully automated voice recognition applications to meet specific business wants and needs.
With Emerging Technologies’ voice-enabled solutions, people can use their natural voice, language, dialect and accent to make telephone inquiries at anytime from anywhere. Thanks to the system’s advanced human-like interaction, callers will often not realize that they’re actually conversing with a computer system and not a live agent.”
Industry:
Voice Recognition Technology
Project Type:
Internet Marketing
Website:
The Challenge
Emerging Technologies had always provided state of the art voice recognition technology solutions to the Middle East market in general and the UAE market in particular, however, very few people and businesses knew that the Abu Dhabi based company was actually behind many of the successful customer support innovative systems used in a number of high profile organizations in the region such as Dubai Airport, Dubai Financial Market, Jazeera Airways, Kuwait Finance House, Dubai Municipality, Saudi Telecom Company (STC), Etisalat, Abu Dhabi Judiciary Department and the list goes on.
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